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All plans include reception and scheduling by a live Customer Service Representative
Available Monday – Friday 6am to 5pm & Saturday 7am to 3pm (PST).
Services Provided:
- Answer incoming calls, review customers needs, provide pricing and service information
- Recommend additional services, such as carpet protector, deodorizer, spot warranty, etc.
- Schedule jobs in a web-based work schedule
- Screen non-job related calls and handle according to your need
- Forward after hours messages directly to your e-mail
- Send you end of month reports of your inbound/outbound call history at your request
- Make appointment reminder calls
- Make quality assurance calls
- Offer marketing ideas based on industry trends
* Our Preferred scheduling method is ServiceMonster. For more information about ServiceMonster call (888) 901-3300.
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